Do you have a piece of jewelry that you truly love, that’s just sitting in a drawer — crumpled up, and sadly languishing in the darkness? Would you like to wear that jewelry once again, to see it shine gloriously under that beautiful blue New Mexico sky — regardless of whether Mercury is retrograde or not?
If so, then you have come to the right place!
We are artisans, makers, and custom jewelry designers specializing in all types of jewelry repair — in addition to any kind of custom jewelry design you can dream of. Our company has an A+ BBB rating and 240+ five-star ratings on Google — the best Google reviews of any jewelry company in New Mexico.
Best of all: most of our jewelry repairs are completed within a couple of days or less. No waiting for weeks while your jewelry repair is shipped off to who-knows-where.... We totally understand that you want your repair done quickly and correctly. (And YES — all repairs are completed in house!)
One of our two tone wedding rings being checked for size on a ring mandrel.
Here’s what we can do:
We can increase or decrease the size of your ring, fix a cracked wedding ring, reset missing stones in an engagement ring, rebuild engagement ring prongs, or even duplicate settings or styles to create a new ring design.
Can a jeweler make a ring thinner? Yes. Is your wedding band too thick and you want it less thick? We can do that . Do you have a gold ring chipped? Bring it to us. How much does it cost to repair a ring that was cut off? Just a simple solder-- maybe $29. A more complex job — time and materials.
We can also fix a broken clasp on your necklace, pendant, or bracelet, restring a necklace or bracelet (including restringing pearls), or swap out your earring hooks for a more comfortable or secure style. Often, we can also duplicate a missing earring or recreate a lost wedding ring.
And as custom jewelers, we can of course repurpose your old or inherited jewelry into an entirely new heirloom-quality design. Many customers in the Santa Fe, New Mexico area (and far beyond!) have been astonished at our abilities to breathe new life into treasured family jewelry.
< Yearning for more details about your specific jewelry repair needs? Continue reading, or contact us now! >
We offer complete ring head and setting replacement services. This includes gold, silver, or platinum prong repair.
Resetting stones in an engagement ring, or even checking the prongs for wear-and-tear, is a cinch for our artisan team.
We can replace or change out stones that have fallen out of settings, adjust watch bands, repair or replace clasps or add a safety clasp to an existing bracelet.
If you have a necklace that looks like this, we can help with restringing or adding a new clasp.
We can restring pearls, or any kind of necklace that you might want to wear. We specialize in metalwork such as soldering, as well as gemstone identification and grading. (We even have a GIA-trained gemologist on staff!)
If you have not had your diamond engagement ring’s prongs checked recently, stop by. Prongs and other settings, over time, wear out. We also offer a free ultrasonic cleaning service with every prong and tip inspection.
Our ultrasonic will make your diamond ring sparkle like new!
If your engagement ring diamond has fallen out, or your ring is missing accent stones of any variety, we can help!
Is your wedding band too thick? Can a jeweler make a ring thinner? Or is your ring shank too thin? Yes, we can sort this out for you. Fix a gold ring that's chipped? No problem. How much does it cost to repair a ring that was cut off? Just depends on the complexity of the job, but starting, if it's a simple solder joint that just needs to be connected and polished up, starting at $29.
In fact: we can accomplish basically any jewelry repair you might imagine. We can even add engravings to your rings or jewelry — in block or script, and in a variety of fonts.
This video will give you just a taste of the artisan work that goes on in our studio.
When it comes to jewelry repair, our capacities go beyond most other companies. We can alloy gold, cast out new designs that we carve by hand in wax, or even roll out wire from your existing gold or silver to create new ring shanks.
What makes us different from other jewelers in Santa Fe or New Mexico? We are artisan makers with a full manufacturing studio, employing master jewelers with decades of experience. Our wide-ranging skillsets allow us to cater to your individual needs — whether this be altering the clasp on childhood bracelet or upsizing your grandmother’s engagement ring for your upcoming wedding.
We have a complete manufacturing facility. Take a studio tour here, and you’ll see some of the various tools we use to make your jewelry as good as new!
Our up-to-date hours can be found on Google Maps — however, we're happy to meet you by appointment almost any time! Just give us a call at 505-988-7393.
Questions? Call 505-988-7393, email info@reflectivejewelry.com, or get in touch here.
Kyle Abraham Bi, Owner and CEO of Reflective Jewelry, was an inaugural recipient of the Black in Jewelry Coalition x GIA Distance Education Scholarship — as well as a signatory of 2020’s BIPOC Open Letter to the jewelry industry. He has functioned as a representative for North American jewelers to the USAID Zahabu Safi (Clean Gold) Project, appeared as a featured speaker at the Chicago Responsible Jewelry Conference, and is a regular feature writer for Jewellery Business Magazine. He serves on both Ethical Metalsmiths’ Advisory Council and Action Coalition, and is an Editor and Author for their blog The Source. Kyle holds a BA from Brown University in Contemplative Studies, and is a Graduate Gemologist. He can be reached at kyle (at) reflectivejewelry.com.